Blog / Service

Blog

All Service Community Hyundai Comparisons 2025 Hyundai Vehicles 2026 Hyundai Vehicles Hyundai EV Hyundai Technology 2024 Hyundai Vehicles Finance Hyundai Future Vehicles Hyundai Hybrid/PHEV Hyundai Performance Hyundai SUVs Hyundai Warranty Tire Center Hyundai AWD Vehicles Hyundai Sedans
Chris Crain Hyundai Technician servicing a Hyundai

How Hyundai's Complimentary Maintenance Program Adds Long-Term Value

Buying a new car is a big decision. But owning one comes with an ongoing cost. Many buyers don't think about maintenance until later. Oil changes, tire rotations, and inspections add up over time. That's why Hyundai's Complimentary Maintenance Program is worth knowing about. It's a benefit you get when you buy a new Hyundai at Chris Crain Hyundai in Conway, AR. It saves you money early on. It also helps protect your investment for years to come. What the Program Covers Hyundai's Complimentary Maintenance Program covers normal, factory-scheduled maintenance. Coverage lasts for 3 years or 36,000 miles, whichever comes first. It applies to new Hyundai vehicles from Model Years 2020 through 2025. The vehicle must have been purchased or leased on or after February 1, 2020. For most model years, the program includes: Engine oil and oil filter changes (not included for electric vehicles) Tire rotations A multi-point inspection 2025 model-year vehicles work a bit differently. The program includes four basic maintenance services. You use these within the first 3 years or 36,000 miles. Each visit still covers the same core services: oil and oil filter changes, tire rotations, and a multi-point inspection. Every service uses Hyundai Genuine Oil Filters and Hyundai-recommended oil. Your engine gets the exact parts and fluids it was built for. Why This Adds Value Over Time The clearest value is financial. Oil changes and tire rotations are routine costs. Every driver faces them. Hyundai covers four rounds of this work at no charge. That's real money staying in your pocket. This matters most in the early years, when many buyers are also making car payments. There's a second benefit, too. Keeping your Hyundai on schedule helps you meet the upkeep requirements tied to your warranty. Hyundai backs its vehicles with strong coverage. This includes a 10-year/100,000-mile powertrain warranty for the original owner. It also includes a 5-year/60,000-mile new-vehicle limited warranty, a 7-year/unlimited-mile rust warranty, and 5 years of unlimited-mile roadside assistance. These warranties expect the owner to follow the maintenance schedule in the owner's manual. Using your complimentary visits is an easy way to stay on track. A well-maintained vehicle also tends to hold its value better. It tends to run more reliably, too. Regular oil changes protect engine parts from wear. Tire rotations help tires wear evenly. This can help tires last longer. A multi-point inspection gives a technician a chance to catch small problems early. This might be a worn belt or a small fluid leak. Catching these issues early can help you avoid bigger, costlier repairs later. Over the life of the vehicle, these routine checks add up. Who Qualifies The program is available to the original owner of an eligible new Hyundai. It's also available to the first retail customer. Coverage is not transferable, except between spouses. Commercial vehicles, Certified Pre-Owned vehicles, used vehicles, and fleet vehicles do not qualify. Professional use is still allowed, though. This includes use by a realtor or an outside sales rep. Each service must be performed within 1,000 miles or within 1 month of the interval listed in your owner's manual. If you miss that window, you don't lose the service. It stays available until the program's overall time or mileage limit runs out. What Isn't Included It helps to know what the program doesn't cover, too. Extra maintenance caused by severe driving is not included. Normal wear-and-tear items are not included either. This means things like engine air filters, cabin filters, wiper blades, and brake pads. Services marked "inspect only" in the owner's manual are not included. Only oil changes and tire rotations are covered under this program. Any other service or repair will come with a charge. Hyundai also offers Extended Protection Plans. These are for drivers who want coverage for severe driving conditions. They also work for drivers who want coverage beyond the standard 3 years or 36,000 miles. Ask your service advisor about this option. It's worth discussing if you tow often, drive in heavy stop-and-go traffic, or put a lot of miles on your car each year. Getting the Most Out of the Program at Chris Crain Hyundai The best way to use this program is to build a relationship with a service team that knows your car. The team at Chris Crain Hyundai in Conway uses Hyundai-approved parts and fluids for every complimentary visit. Your car gets treated exactly the way the manufacturer intended. Scheduling a visit is simple. You can book online through our website. Or you can call our service department at 501-298-1701. The service center is at 1003 Museum Road in Conway, AR. It's open Monday through Friday, 7:00 a.m. to 6:00 p.m. It's also open Saturday, 8:00 a.m. to 3:00 p.m. Keeping track of your visits is easy, too. Your owner's manual lists the recommended service intervals for your model. The service team can also tell you which of your four complimentary visits you've used and how many remain. The Bottom Line Hyundai's Complimentary Maintenance Program is more than a nice perk. It's a built-in plan that covers key upkeep during your first years of ownership. Use these included services on schedule, and you'll save money on routine care. You'll also support your vehicle's warranty coverage. And you'll help your Hyundai run well for years to come. Do you have questions about your model's coverage? Do you want to schedule your next complimentary visit? The service team at Chris Crain Hyundai in Conway, AR, is ready to help. Schedule a service appointment here!

2c8671c2-1555-4eef-9dc7-c17f7cda228f

Engine Noises to Watch Out For

Paying attention to unusual sounds from your car is crucial to keeping it running smoothly and avoiding costly repairs. Whether you're driving around Conway, AR, or hitting the open road, your car might make noises that can tell you something is wrong. Here are some common engine noises and what they could mean. Stop by Chris Crain Hyundai in Conway, AR, or schedule an appointment to get that noise checked out today! Squealing or Screeching A high-pitched squeal when starting your car or accelerating is often a sign of a worn or loose belt. The belt plays a critical role in powering essential engine components like the alternator, power steering pump, and air conditioning compressor. When the belt wears out or becomes loose, it can affect the performance of these systems, leading to further complications if ignored. Squealing could also mean worn brake pads, especially if you hear it while braking. Address this issue promptly to prevent damage to other parts of your vehicle. Knocking or Pinging If your engine produces a knocking or pinging sound, it usually signals an issue with the combustion process. This sound can result from low-quality fuel, improper ignition timing, or carbon buildup in the engine’s cylinders. Over time, this knocking can cause significant engine damage if left untreated. Rattling or Tapping Rattling or tapping noises, particularly when idling or accelerating, often point to problems with the valve train. The valve train controls the airflow and fuel entering your engine’s cylinders. A loose or damaged valve train can reduce engine performance, lower fuel efficiency, and even cause internal damage if left unchecked. Grinding or Whining Grinding or whining noises are usually signs of worn-out parts in your engine. This is particularly common in manual transmissions, where worn bearings or a failing clutch can cause the grinding sound. Additionally, this noise may signal worn brake pads, which need to be addressed before they cause more extensive damage. Hissing or Sizzling A hissing or sizzling noise coming from your engine, especially when it’s hot, often indicates a coolant or oil leak. Leaks can lead to overheating, which may cause serious damage to your engine. It’s essential to have leaks fixed as soon as possible to avoid costly repairs or a complete engine failure. Clicking or Ticking Clicking or ticking sounds coming from your engine can be a sign that your oil is low, or there’s a problem with the valves or pistons. While adding oil may provide a temporary solution, you’ll still need to figure out why the oil levels are low. Ignoring this problem can lead to severe engine damage and higher repair costs down the road. Popping or Loud Bangs If your car makes popping sounds, it could indicate a clogged fuel filter, faulty spark plugs, or a malfunctioning ignition system. A loud bang could be a backfire caused by an unbalanced fuel/air mixture. These issues can affect your car’s performance, and if ignored, they may lead to more significant and expensive repairs.Listening to your car is one of the best ways to keep it running smoothly. If you notice any of these noises, don’t wait to have your vehicle inspected. Addressing these issues early can save you from expensive repairs and help keep your vehicle safe and reliable. Our service department is happy to help you! Visit us at Chris Crain Hyundai in Conway, AR, where our trained technicians are ready to help you get your car back on the road.

Fall Vehicle Maintenace in Conway, AR

As the leaves begin to change and temperatures drop, it's a great time to give your vehicle the attention it deserves. Fall brings unique weather conditions that can impact your car's performance, so it’s important to ensure everything is running smoothly before the colder months arrive. At Chris Crain Hyundai in Conway, AR, we’re here to help you prepare your vehicle for the fall season with expert service and maintenance. One of our Hyundai vehicles caught your eye? Schedule a test drive at our dealership today! Tires As the weather cools, tire air pressure can decrease. It’s a good idea to check tire pressure regularly in the fall to ensure tires are inflated to the recommended levels. In addition to tire pressure, take a close look at your tire tread. If your tread is wearing out, consider getting new tires at Chris Crain Hyundai to avoid slipping or hydroplaning during rainy days. We have an authorized tire center here at Chris Crain Hyundai. Check it out here! Brake Check Squeaking, grinding, or a soft brake pedal are all signs that your brakes may need attention. Even if you don’t notice any problems, a new season is always a good time to have your brakes inspected for wear and tear. Our certified technicians can perform a thorough brake inspection, ensuring that your brake pads, rotors, and fluid levels are in good shape. A brake inspection now can prevent dangerous driving conditions later. Battery Check As temperatures drop, your car’s battery has to work harder to start the engine. A weak battery may struggle during chilly mornings. It’s smart to have your battery tested to ensure it has enough power to make it through autumn. If you notice that your car is slow to start or you’ve had the same battery for a few years, it may be time to replace it. Vehicle Fluids Coolant, windshield washer fluid, oil, and transmission fluid are all essential to your car’s performance. Low fluid levels can lead to overheating, poor visibility, or transmission issues, so it’s important to top them off before the cooler weather sets in. It's critical for you to get fluid maintenance but also constantly check fluids yourself. We offer a full range of fluid checks and services. Whether you need an oil change, coolant flush, or just a top-off, we’ve got you covered. Do you need to schedule maintenance for your car? Schedule it here! Fall is a beautiful time of year, but it’s also a season when your vehicle needs a little extra care. From tire checks and brake inspections to battery testing, following these fall maintenance tips will help ensure your car is ready for the changing weather in Arkansas. Schedule your service appointment at Chris Crain Hyundai in Conway, AR, and let us help you keep your vehicle in top shape this fall. Check out our service department at 1003 N Museum Road in Conway, AR!

Vehicle instrument cluster

Schedule Summer Maintenance at Chris Crain Hyundai

It’s HOT outside, and that means summer is finally here! But with the arrival of summer comes the need to check on your car’s performance and ensure everything is running smoothly. The summer heat can be hard on many of your vehicle’s most important parts – like the A/C, battery, tires, and engine coolant. That’s why bringing your Hyundai to a professional Service Department is important, like the one you’ll find at Chris Crain Hyundai in Conway, Arkansas! Bring your Hyundai to us before your neglected vehicle maintenance sneaks up on you this summer. Let’s look at a few of your Hyundai’s most important parts and why you should bring it by Chris Crain Hyundai for expert service in Central Arkansas. Air Conditioning Check When your vehicle’s air conditioning goes out in the summer, it can quickly spell trouble for your comfort and safety. Not only is the A/C important for bringing the temperature down to a comfortable range inside your vehicle, but it also protects you from overheating when temperatures rise to dangerously high levels. Your A/C runs on refrigerant; if it is low or empty due to a leak, your A/C won’t run properly. When you bring your Hyundai by Chris Crain Hyundai, we check your air conditioning and heating system to ensure everything runs smoothly. If you’re low on refrigerant, we charge your system so you can have cold-blowing air once again. Car Battery Health There’s nothing worse than attempting to start your car in high temperatures, and it won’t crank up! The heat can be very hard on your car’s battery, draining the power-generating chemistry that runs your vehicle. But it’s not just the temperature outside that can do long-term damage to your battery; long drives in very hot weather can quickly accelerate the possibility of overheating and battery failure! A typical car battery can last anywhere from 3 to 5 years, but excessive heat accelerates that lifespan, causing your battery to die out quicker than normal. That’s why having a certified technician inspect your battery every time you bring it in for routine maintenance is important. The technician will be able to tell you if your battery is good to go or if it’s time to consider purchasing a new one. Tires Your tires are the only part of your vehicle that connects with the road, and asphalt absorbs heat incredibly well, especially in the summer months. When that heat reaches dangerous levels, it can negatively affect your tires. What does that mean? There is an increased chance of blowouts due to heat and high PSI in your tires. It’s estimated that every 10 degrees of heat raises your tire pressure by 1 PSI. And when that PSI gets too high – POP, your tires can burst. High heat on your tires can also accelerate the wear on your tread, increasing the odds that you’ll need new tires before your manufacturer's estimated tire lifespan. Bring your Hyundai to our Service Department and let our technicians evaluate your tires. If you need new tires right now, use our convenient online ordering system to find the correct ones to fit your vehicle. Engine Coolant If you have a gas-powered vehicle, then the radiator and coolant keep it from overheating under normal conditions. However, when it’s hot outside, that system can struggle to keep your car running at an optimal temperature. When temperatures are high, engine coolant can be affected by evaporation, leaks, and overheating. Coolant is a mixture of antifreeze and water that works together to cool your engine down. Because it includes water, when the temperature reaches dangerous levels, the water in the coolant can evaporate, lowering its effectiveness. That can quickly lead to engine overheating. Any leaks in your radiator can also quickly drain your system of much-needed coolant and cause an overheating problem. When bringing in your Hyundai for regular maintenance, it’s important to have your radiator and coolant levels checked. It can save you the trouble and cost of an overheated and busted radiator. Bring Your Vehicle to Chris Crain Hyundai for Regular Maintenance Don’t find yourself stranded this summer without air conditioning, an overheated engine, drained battery, or a busted radiator. Bring your car to our Service Department and let us check that everything is running properly. Do you have questions? Please use our contact form; we’d love to hear from you! You can also schedule your service appointment online. Need A New Car for the Summer? Check Out Our Inventory of New Hyundais at Chris Crain Hyundai – Located at 1003 Museum Road in Conway, Arkansas

vehicle-service

Vehicle Service in Conway, AR

Keeping up with your vehicle’s maintenance can be challenging, but we have the friendliest service at Chris Crain Hyundai in Conway, AR. Rest assured, you can lower your stress and expect your satisfaction to rise. Check us out this week! SCHEDULE A SERVICE Why Us? Pick us. Choose us. We like to give our customers comfort when they get their car serviced. We offer complimentary Wi-Fi, various beverages and snacks, and water while you wait for your vehicle to get done. We want our customers to feel a sense of security and home life at Chris Crain Hyundai, and that’s why we provide excellent Car Care. Car Care is our convenient vehicle service from an authorized Hyundai dealer using high-quality genuine Hyundai parts, not to mention our incredible team of technicians. Our years of trained technicians have the knowledge and skillset to maintain your vehicle’s lasting lifespan the way it should, with care. Services Provided We provide many services, including the top four: oil change, tire rotation, battery replacement, and brakes. Give us a call or check out our service page. Oil Change It’s essential to get your oil changed because your engine’s oil is one of the most critical fluids in your vehicle. An oil change is mandatory every three months or 3,000 miles, and if you’re driving for lengthy travel, getting an oil change regularly or sometimes sooner is critical, depending on the oil level. Tire Rotation While changing your oil, ask if they can also rotate your tires. Repositioning tires will help even the tread on tires and extend their span of active use. If your tires need to be in better shape, our technicians will recommend the best tires from our tire center. Five reasons why you should buy tires from our Hyundai tire center? -The right tires for your Hyundai vehicle -Competitive tire prices -Expert installation by trained technicians -All the major tire brand manufacturers -Road hazard coverage is included on eligible tires. Safety Recalls Alongside our crucial services, we also include services for safety recalls and service campaigns. Enter the vehicle’s VIN in the search bar and see if there is a recall on that vehicle or any Hyundai vehicle.Stop by and speak with one of our expert technicians to check your vehicle's maintenance, or contact us. We’ll keep you updated here at Chris Crain Hyundai in Conway, AR!

5 Reasons to Get a Tire Rotation

Tire rotation and tire alignment go hand in hand. A tire alignment makes sure that all four tires are evenly angled with each other and the road. A tire rotation means regularly switching the position of each tire on the vehicle. Here at Crain Hyundai of Conway, we provide both services and ensure each and every one of our vehicles are good to go with the alignment and tire rotation. Here’s why you need to get a tire rotation at Crain Hyundai of Conway. Longevity If you want your tires to last you for quite some time, rotating them is a must. The reason why people are constantly buying new tires is because they fail to get them rotated. You should get your tires rotated every 5,000 miles. The best way to do this is by requesting your tires be rotated when you get an oil change. As they say ‘killing two birds with one stone’. Save Money Tires are not exactly budget friendly. You’ll at least always spend $50-$150 minimum. Now for high-end tires, the mega performance speciality tires? Those can range anywhere from $300-$1000 each. Not to mention the cost of labor and taxes as well. Safer Drive Your engine is a big part as to why your car moves, but the tires are the backbone. Without great tires, anything is bound to happen. Getting your tires rotated makes a safer drive throughout your trip/going to your destination. You’ll keep the tread on your tires healthy by rotating your tires. If you come to an abrupt stop and your tires are worn down because you haven’t rotated your tires, it’s possible you might not be able to control your car. Especially when it's rain, snow, or icy roads, that’s when it becomes even more dangerous. Keep Your Tread Not rotating your tires could also lead to wearing them thin, making them more prone for blowouts. It’ll only take a nail or piece of glass punctured in a weak spot on the tire to cause a blowout. Tires are strong and tough until they are worn down from repeated hits. Smooth Riding When you get your tires rotated in a regular time frame, it makes driving anywhere a lot more peaceful. You’ll definitely feel the difference in driving with tires that are in great condition compared to tires that are worn out with no tread. The not equal tires will give you a bumpier ride and experience sitting in that driver seat. A relaxed and untroubled ride makes for reliable and appreciable tires. Here at Crain Hyundai of Conway, we handle oil changes, tire rotations, alignments and so much more service in a day's work. We are dedicated to making it easier for you to have a safer driving experience. Stop by to get a service done, or contact us to schedule an appointment. We look forward to serving you at Crain Hyundai of Conway!

How to Maintain Your Hyundai Vehicle

Buying a new car is a major purchase for most drivers. It’s important to take care of your vehicle so that it stays in good condition, maximizes its resale value, and most importantly, keeps you safe on the road. No matter what kind of Hyundai vehicle you drive, you should maintain it and keep it operating smoothly. There are many ways to help maintain your car, but let’s discuss a few of the best courses of action that you can take with a little help from your friends at Chris Crain Hyundai. Routine oil changes Routine oil changes help extend the life of your engine and, in turn, your car. How often you should have your Hyundai vehicle’s oil changed depends on a few factors, but most mechanics recommend it be done every 3,000 to 5,000 miles. We recommend referring to your owner’s manual to find out the oil change frequency that your vehicle needs. Having a regular oil change maintenance schedule also helps serve as a benchmark for when other maintenance may be needed. Chris Crain Hyundai allows you to conveniently schedule your oil changes (and other vehicle services) through our website here. Check your oil level between changes Your oil is often a good indicator of the engine performance and your vehicle’s overall health.  It only takes a minute to pop the hood and check your oil level, and it could potentially add years of driving to your vehicle. Checking your oil level will vary depending on the age, model, and more of your car, so be sure to follow the recommendations listed in the owner's manual. This YouTube video published by Hyundai USA gives you helpful step-by-step instructions on how to check your engine oil. Check your fluids Fluids play a huge role in almost every facet of your car, and checking and filling automotive fluids on a regular basis is an easy way to help ensure the longevity and reliability of your vehicle. A few of the fluids that should be checked regularly include coolant, brake fluid, power steering fluid, and more. If you would prefer to rely on experienced mechanics to take care of your vehicle’s fluids, our team at Chris Crain Hyundai will be happy to serve you. Maintain your tires Tire maintenance is crucial for the longevity of your tires and more importantly, your safety. Outside of routine maintenance appointments, you should check your tire pressure using a tire pressure gauge at least once a month. Your vehicle's recommended tire pressure can typically be found on a sticker inside the driver's door as well as in the owner’s manual. You should also visit Chris Crain Hyundai, or your mechanic of choice, to have your tires rotated and inspected around every 5,000 to 8,000 miles. It is in your best interest to take care of your Hyundai vehicle. Properly maintaining your car is key to keeping it in top condition and ensuring your safety and the safety of others. For further information or advice about vehicle maintenance, please contact our dealership and we will be happy to assist you. We look forward to helping you maintain your Hyundai vehicle for years to come!

Contact Us

Fill out this form below and we'll contact you shortly

By submitting your information, you agree to the sharing of your information between Hyundai Motor America and its authorized dealers.

*Required Fields