Buying a new car is a big decision. But owning one comes with an ongoing cost. Many buyers don't think about maintenance until later. Oil changes, tire rotations, and inspections add up over time. That's why Hyundai's Complimentary Maintenance Program is worth knowing about. It's a benefit you get when you buy a new Hyundai at Chris Crain Hyundai in Conway, AR. It saves you money early on. It also helps protect your investment for years to come.
What the Program Covers
Hyundai's Complimentary Maintenance Program covers normal, factory-scheduled maintenance. Coverage lasts for 3 years or 36,000 miles, whichever comes first. It applies to new Hyundai vehicles from Model Years 2020 through 2025. The vehicle must have been purchased or leased on or after February 1, 2020.
For most model years, the program includes:
- Engine oil and oil filter changes (not included for electric vehicles)
- Tire rotations
- A multi-point inspection
2025 model-year vehicles work a bit differently. The program includes four basic maintenance services. You use these within the first 3 years or 36,000 miles. Each visit still covers the same core services: oil and oil filter changes, tire rotations, and a multi-point inspection.
Every service uses Hyundai Genuine Oil Filters and Hyundai-recommended oil. Your engine gets the exact parts and fluids it was built for.
Why This Adds Value Over Time
The clearest value is financial. Oil changes and tire rotations are routine costs. Every driver faces them. Hyundai covers four rounds of this work at no charge. That's real money staying in your pocket. This matters most in the early years, when many buyers are also making car payments.
There's a second benefit, too. Keeping your Hyundai on schedule helps you meet the upkeep requirements tied to your warranty. Hyundai backs its vehicles with strong coverage. This includes a 10-year/100,000-mile powertrain warranty for the original owner. It also includes a 5-year/60,000-mile new-vehicle limited warranty, a 7-year/unlimited-mile rust warranty, and 5 years of unlimited-mile roadside assistance. These warranties expect the owner to follow the maintenance schedule in the owner's manual. Using your complimentary visits is an easy way to stay on track.
A well-maintained vehicle also tends to hold its value better. It tends to run more reliably, too. Regular oil changes protect engine parts from wear. Tire rotations help tires wear evenly. This can help tires last longer. A multi-point inspection gives a technician a chance to catch small problems early. This might be a worn belt or a small fluid leak. Catching these issues early can help you avoid bigger, costlier repairs later. Over the life of the vehicle, these routine checks add up.
Who Qualifies
The program is available to the original owner of an eligible new Hyundai. It's also available to the first retail customer. Coverage is not transferable, except between spouses. Commercial vehicles, Certified Pre-Owned vehicles, used vehicles, and fleet vehicles do not qualify. Professional use is still allowed, though. This includes use by a realtor or an outside sales rep.
Each service must be performed within 1,000 miles or within 1 month of the interval listed in your owner's manual. If you miss that window, you don't lose the service. It stays available until the program's overall time or mileage limit runs out.
What Isn't Included
It helps to know what the program doesn't cover, too. Extra maintenance caused by severe driving is not included. Normal wear-and-tear items are not included either. This means things like engine air filters, cabin filters, wiper blades, and brake pads. Services marked "inspect only" in the owner's manual are not included. Only oil changes and tire rotations are covered under this program. Any other service or repair will come with a charge.
Hyundai also offers Extended Protection Plans. These are for drivers who want coverage for severe driving conditions. They also work for drivers who want coverage beyond the standard 3 years or 36,000 miles. Ask your service advisor about this option. It's worth discussing if you tow often, drive in heavy stop-and-go traffic, or put a lot of miles on your car each year.
Getting the Most Out of the Program at Chris Crain Hyundai
The best way to use this program is to build a relationship with a service team that knows your car. The team at Chris Crain Hyundai in Conway uses Hyundai-approved parts and fluids for every complimentary visit. Your car gets treated exactly the way the manufacturer intended.
Scheduling a visit is simple. You can book online through our website. Or you can call our service department at 501-298-1701. The service center is at 1003 Museum Road in Conway, AR. It's open Monday through Friday, 7:00 a.m. to 6:00 p.m. It's also open Saturday, 8:00 a.m. to 3:00 p.m.
Keeping track of your visits is easy, too. Your owner's manual lists the recommended service intervals for your model. The service team can also tell you which of your four complimentary visits you've used and how many remain.
The Bottom Line
Hyundai's Complimentary Maintenance Program is more than a nice perk. It's a built-in plan that covers key upkeep during your first years of ownership. Use these included services on schedule, and you'll save money on routine care. You'll also support your vehicle's warranty coverage. And you'll help your Hyundai run well for years to come.
Do you have questions about your model's coverage? Do you want to schedule your next complimentary visit? The service team at Chris Crain Hyundai in Conway, AR, is ready to help.
